How AI-Powered Warehouse Management Systems Cut Fulfillment Costs by 35%
Implementing a warehouse management system with AI capabilities is no longer optional for Indian e-commerce businesses and 3PLs.
Read MoreOrder Management System Built for Indian E-commerce
Stop firefighting daily order chaos. Centralize orders from all channels, automate fulfillment workflows, and scale to 10,000+ daily orders with Univentory's AI-powered order management system. Built for Indian and US e-commerce sellers who want to grow faster.
Trusted by over 50+ companies
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Faster Order Processing
Save 4-6 hours daily
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Order Accuracy
Eliminate costly fulfillment errors
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Lower Operational Costs
Reduce manual work by 80%
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Scale Without Adding Staff
Process 10X more orders with same team
CORE FEATURES
Everything You Need to Scale Your Order Management
Transform order chaos into seamless fulfillment with enterprise-grade automation built for growing businesses.
Multi-Channel Order Management
One Dashboard for All Your Sales Channels
Connect every e-commerce platform and marketplace to Univentory’s order management system. View and process orders from Shopify, WooCommerce, Amazon, Flipkart, and 50+ channels from a single unified dashboard
What You Get
- Unified Order Dashboard - All orders in one place regardless of sales channel
- Automatic Order Import - Orders sync within seconds of being placed
- Channel-Specific Workflows - Custom rules for Amazon, Flipkart, Shopify, etc.
- Bulk Order Processing - Handle 1000+ orders daily effortlessly
- Multi-Store Management - Manage multiple brands from one system
Business Impact:
A Mumbai fashion retailer reduced order processing from 6 hours to 30 minutes by consolidating 5 sales channels.
Real-Time Inventory Management
Sync Stock Levels Across All Channels Automatically
Never disappoint customers with “out of stock” messages again. Univentory’s order management system maintains accurate inventory counts across all sales channels in real-time, preventing overselling completely.
What You Get
- Live Stock Synchronization - Inventory adjusts automatically when orders are placed
- Multi-Location Tracking - Track stock across warehouses, stores, and 3PL centers
- Automatic Reorder Alerts - Get notified before you run out of stock
- AI-Powered Forecasting - Predict demand and plan inventory smartly
- Bin Location Management - Know exactly where every SKU is stored
Business Impact:
Reduce inventory discrepancies by 95% and eliminate overselling incidents by 100%.
Smart Warehouse Operations
Optimize Every Step from Receiving to Shipping
Streamline warehouse workflows with intelligent automation that accelerates fulfillment speed and eliminates picking errors.
What You Get
- Intelligent Order Routing - Auto-assign orders to optimal warehouse location
- Barcode Scanning Integration - Scan-to-pick, scan-to-pack for 99.9% accuracy
- Optimized Pick Lists - Smart picking routes save time and reduce walking
- Wave & Batch Picking - Process multiple orders simultaneously for efficiency
- Mobile WMS App - Warehouse staff manage operations from mobile devices
Business Impact:
Increase picking efficiency by 2X and reduce fulfillment costs by 30%.
Multi-Carrier Shipping Management
Ship Smarter with 30+ Carrier Integrations
Connect with every major shipping carrier in India and USA. Compare rates in real-time, generate labels in bulk, and track shipments automatically.
What You Get
- Rate Comparison - Automatically select cheapest or fastest carrier
- Bulk Label Printing - Generate 500+ shipping labels in minutes
- Real-Time Tracking - Automatic shipment tracking with customer notifications
- COD Management - Specialized workflows for Cash on Delivery (India)
- Shipping Rules Engine - Auto-select carriers based on weight, destination, priority
Business Impact:
Reduce shipping costs by 35% through intelligent carrier selection.
COD Management for India
Built for India's Cash on Delivery Market
60% of Indian e-commerce orders are COD. Univentory has specialized features to manage cash collection, reduce RTO (Return to Origin), and track remittances.
What You Get
- COD Verification Calls - Automated customer verification before dispatch
- COD Amount Limits - Set maximum COD values by customer or region
- Remittance Tracking - Track cash collection from logistics partners
- RTO Reduction Tools - Smart rules to reduce return-to-origin rates
- COD Reconciliation - Automated settlement matching with carriers
Business Impact:
Reduce COD RTO rates by 40% and improve cash flow by 25%
Automated Workflows & Rules
Let AI Handle Repetitive Tasks
Set up intelligent automation rules that process orders based on your business logic – no manual intervention required.
What You Get
- Auto Order Allocation - Orders assigned to warehouses based on proximity or stock
- Custom Workflows - Create rules for VIP customers, gift wrapping, priority orders
- Order Bundling - Automatically combine multiple orders from same customer
- Split Shipments - Intelligently split orders across multiple locations
- Returns Automation - Automated return authorization and restocking
Business Impact:
Automate 80% of manual tasks and scale without adding headcount
Order Tracking & Notifications
Keep Customers Informed Automatically
Reduce “Where is my order?” support queries by 90% with automated tracking and branded notifications.
What You Get
- WhatsApp Notifications - Send order updates via WhatsApp (critical for India)
- SMS & Email Alerts - Automated notifications at every order stage
- Branded Tracking Page - Custom tracking page with your logo and branding
- Delivery Exception Alerts - Instant alerts for delays or delivery issues
- Returns Automation - Automated return authorization and restocking
- Customer Self -Service Portal - Let customers track orders without calling
Business Impact:
Improve customer satisfaction (CSAT) scores by 45%
Problem
The Hidden Cost of Manual Order Management
Indian e-commerce businesses lose ₹50 lakhs+ annually due to manual order processing. Here’s what’s hurting your business:
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Without an Order Management System
- Manually entering orders from 5+ sales channels
- 4-6 hours daily spent on data entry
- High error rates leading to wrong shipments
- Team burnout and low productivity
- Cannot scale beyond current order volume
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With Univentory's Order Management System
- Automatic order sync from all channels in real-time
- Orders processed in seconds, not hours
- Zero manual data entry required
- Team focuses on customer service and growth
- Scale to 10,000+ orders without adding staff
ROI Impact: Save 25 hours per week per employee
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Without Order Management Software
- Overselling products across multiple channels
- Customers receive "out of stock" emails after ordering
- Manual inventory updates across platforms
- Lost sales due to showing out-of-stock when you have inventory
- Negative reviews due to cancelled orders
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With Univentory OMS
- Real-time inventory sync across all channels
- Prevent overselling with live stock updates
- Automatic inventory allocation by location
- Low stock alerts before you run out
- Unified inventory view in one dashboard
ROI Impact: Reduce overselling by 100% and increase sales by 15%
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Without Automated Order Processing
- Orders scattered across multiple platforms
- Manual order allocation leading to delays
- Wrong items shipped to customers
- Missed same-day and next-day delivery promises
- No visibility into order status for support team
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With Univentory
- Smart order routing to nearest warehouse automatically
- Barcode scanning ensures 99.9% picking accuracy
- Automated picking and packing workflows
- Meet same-day delivery SLAs consistently
- Real-time order tracking for customers and support
ROI Impact:Fulfill orders 70% faster with 99% accuracy
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Without Order Analytics
- No visibility into order processing time
- Cannot identify bottlenecks or inefficiencies
- Reactive firefighting instead of proactive optimization
- Unable to forecast demand or plan inventory
- Guesswork-based business decisions
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With Univentory OMS
- Real-time dashboard with 50+ key metrics
- Automated daily, weekly, monthly reports
- AI-powered demand forecasting
- Identify peak hours and optimize staffing
- Data-driven decisions for business growth
ROI Impact: Make informed decisions that improve margins by 20%
Works
How Univentory Works
Three Simple Steps to Efficient Order Management
01.
Connect Your Sales Channels
Save on shipping costs with our reliable process! We provide a complete freight refund when your order is returned without three legitimate delivery attempts—it's quick, fair, and hassle-free. With Net Weight Assurance, you pay only for the actual shipment weight—no inflated charges.
02.
Fulfill Orders Efficiently
Save on shipping costs with our reliable process! We provide a complete freight refund when your order is returned without three legitimate delivery attempts—it's quick, fair, and hassle-free. With Net Weight Assurance, you pay only for the actual shipment weight—no inflated charges.
03.
Track & Optimize
Save on shipping costs with our reliable process! We provide a complete freight refund when your order is returned without three legitimate delivery attempts—it's quick, fair, and hassle-free. With Net Weight Assurance, you pay only for the actual shipment weight—no inflated charges.
Transform Your Order Management Today
Join 500+ growing businesses using Univentory to process orders faster, eliminate errors, and scale operations effortlessly.
Key Benefits
- 99% Order Accuracy – Eliminate costly fulfillment mistakes
- 70% Faster Processing – Automate workflows and save hours daily
- Multi-Channel Sync – Connect Shopify, Amazon, Flipkart & 50+ platforms
- Scalable Infrastructure – Handle 10,000+ daily orders without breaking
- India & US Ready – Built for both markets with local features (COD, GST, etc.)
FAQ
Frequently Asked Questions
Everything you need to know about the product and billing.
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What is an order management system and why do I need one?
An order management system (OMS) is software that automates the entire order lifecycle - from order capture across multiple channels to fulfillment and delivery. You need an OMS if you're selling on multiple platforms (Shopify, Amazon, Flipkart), processing 100+ daily orders, or struggling with manual order processing, inventory mismatches, or fulfillment errors.
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How does Univentory's order management system work?
Univentory automatically syncs orders from all your sales channels into one unified dashboard. When a customer places an order, it's instantly captured, inventory is updated across all channels, the order is automatically routed to the optimal warehouse, picking lists are generated, shipping labels are created, and the customer receives tracking notifications - all without manual intervention.
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Can I manage orders from Amazon India, Flipkart, and Shopify together?
Yes! Univentory integrates with 50+ e-commerce platforms including Amazon (India & US), Flipkart, Shopify, WooCommerce, Magento, eBay, Meesho, and Myntra. All orders appear in one dashboard with unified inventory management.
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Does Univentory support COD (Cash on Delivery) orders?
Absolutely. COD management is a core feature built specifically for the Indian market. Univentory includes COD verification, remittance tracking, RTO reduction tools, automatic COD limits by customer/region, and reconciliation with carrier COD statements.
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How long does it take to implement the order management system?
Most businesses go live in 7-14 days. Implementation includes connecting sales channels (30 minutes), warehouse setup (1-2 hours), shipping carrier integration (1 hour), team training (2-3 days), and go-live support. Our team handles data migration and technical setup.
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Can I manage multiple warehouses with Univentory?
Yes. Univentory supports unlimited warehouse locations. The system intelligently routes orders to the nearest warehouse with available stock, reducing shipping costs and delivery times. You can manage warehouses across different cities or countries from one dashboard.
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Which shipping carriers does Univentory integrate with?
Indian Carriers: Delhivery, Blue Dart, DTDC, Ecom Express, Shadowfax, XpressBees, Shiprocket
International: FedEx, DHL, UPS, USPS, Aramex
Total: 30+ carriers with real-time rate comparison and bulk label printing -
How much does Univentory's order management system cost?
Pricing varies based on order volume and features required. Plans start at competitive rates for small businesses, with enterprise packages for high-volume operations. Most clients achieve ROI within 3-6 months. Contact us for a custom quote based on your needs.
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Can Univentory handle returns and exchanges?
Yes. Univentory includes complete returns management with customer return portal, automated RMA (Return Merchandise Authorization), quality check workflows, exchange processing, automatic refund triggers, and return analytics to help you reduce return rates.
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Is my business data secure with Univentory?
Security is our top priority. Univentory uses bank-level AES-256 encryption, secure AWS cloud infrastructure, regular security audits, automated backups, role-based access controls, and complies with international data protection standards. Your data is always safe and backed up.
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